Nurseries are expected to face increased scrutiny following complaints from parents about being billed for “free hours.”
The Government has broadened the eligibility for children to receive up to 30 hours of free childcare per week. Despite the hours being free, parents have reported being required to make compulsory payments.
According to the latest guidelines, childcare providers can impose additional charges for items like meals, snacks, nappies, or optional activities. However, these charges cannot be mandatory or a prerequisite for accessing a funded spot. Authorities have the power to take action against childcare facilities that violate these regulations.
Recent reports suggest that the Government will announce further measures next week to address billing practices within the sector. Although the guidelines were updated earlier this year to prohibit non-refundable deposits or registration fees, complaints persist despite the tighter regulations.
Education Secretary Bridget Phillipson expressed the importance of ensuring families are not subjected to undisclosed charges. She emphasized the significance of the 30 hours of funded childcare in easing financial burdens on families.
Since September 2025, families with children aged nine months to four years have been eligible for 30 hours of free childcare weekly. Eligibility for free childcare is determined by income criteria, varying for children between nine months and two years old compared to those aged three and four.
To qualify for the full 30 hours, working parents must meet specific earnings requirements. The Department for Education estimates substantial annual savings for working parents per child.
